In addition to a pump replacement, you also sent a new UV Sterilizer when mine quit. It is rare to find a company that stands behind their products and even pays the shipping. You are definitely TOPS in taking care of any problem and your customers!!

Thank you Very much,

Wayne Smokay
Florida

Thanks again.  

Rod Light
Yakima, WA

I can't tell you how pleased I am with the service from Unit Liner. I placed my order for the clarifier and pump late in the afternoon on Tuesday, and when I came home yesterday, they were already delivered to my door!!!! I was hoping I would get them by this weekend, so that I could get it all hooked up then; however, y'all far exceeded my expectations!!! Simply TERRIFIC service!!!! I'll definitely recommend your site to all of my other friends who have ponds, and I will be purchasing other things from you in the future.

Thanks so much again...

Glenn Briggs
Texas 

Just wanted to drop you a line to show my appreciation for the GREAT service on my TetraPond UV Clarifier. Your site makes researching information easy and the service I received was outstanding, including instant replacement of a broken part. I plan on ordering other supplies direct from your company due to this great service.

Wayne Reinhold
Catawissa, MO 

Just wanted to let you know that I received my pond liner on Friday. The truck company that delivered the liner was very friendly and helpful.

I wanted to thank you for making this transaction a pleasure.

Gloria Mitnick
Spring Valley, NY 

Thank you for the great service and the quality of your merchandise. I got a lot more than I expected for the low cost.

It has been an enjoyable year with my first pond with all the surprises. I can't wait until next year to try new ideas. Thanks again.

Monte Howder
Bloomfield, NE 

This is a short note to compliment your notable customer service. In an environment where true service seems a thing of the past, your company stands out as worthy of recognition, if only in this small way.

Last year I purchased an OASE pond pump which malfunctioned. After a brief phone call to your company, the problem was resolved by sending me a new pump which I received in less than ten days. This may seem a simple thing, but in reality it stands out as an example of a company that seemingly knows how to stand behind the products that it sells and can demonstrate follow-through in providing excellent service after the sale.

Thanks again Unit Liner. May you set an example for other companies who have much to learn from you in this regard.

Tom Baier
Philadelphia, PA

I was very happy with the materials, products, service and advice I received last summer when I set up my pond. Thanks for all the support.

Bruce from Virginia

Our backyard waterfall and pond is the hit of our neighborhood! In the harshest winter we've had in Atlanta in 30 years our pond/waterfall has not frozen over a single night. It's beautiful when huge icicles form! We can't wait for spring. You guys are the best!

Marc & Cathy Bailey
Roswell, GA

I have never done business on the web or otherwise with a more professional, courteous and just plain easy to deal with company as yours before. The pump arrived quickly, in perfect shape and it works great. You sent me a replacement pump before you got the defective one back- no questions asked, and even included a UPS return sticker for me to ship the bad one back to you with! Most vendors would've made me deal with the manufacturer.

I just wanted to say thank you and you are running an excellent business. Your web site is clear and straightforward, and your prices are reasonable; but more than that, your service is outstanding. I will continue to do business with you for all my pond needs and I will highly recommend you to others as well.

John Flowers
Atlanta, GA

We ordered a 30' x 30' EPDM liner for a garden pond construction in our yard. The order was made easily on-line and arrived almost as quick. The quality of the product is excellent and installed with ease. We have been enjoying our pond for several months and look forward to adding pond plants next season. Thank you for your quality service and product.

Jeanne & Dave Harlow
Amherst, MA

Thank you very much for the excellent service. You folks show that there is still speedy and good service around. We will certainly use you for any items we may need in the future. Thanks so much,

Joan Mabry
Melbourne, AR

I was so happy to have found your web site when I was searching for a pond liner. Your service department was excellent. They answered all of my questions. I received the liner in just a few days from when I called.

It was very easy to work with. I am very happy with the results and have told numerous other gardeners about you.

Penny Jones
Madison, WI

The liner and underlayment fabric were just great. Thanks again for your excellent product and the handling of our order. We were most impressed.

Fran Chase
Brookings, OR

Just wanted to say a big "Thank You!" I got my pond liner in just a few days after I talked with your salesman. He was really nice and very patient with me. I have referred my friends to your web site and told them that this is the place to buy their liner. One has already ordered and another is getting ready to order.

My pond looks great and the fish look happy. Many thanks for a great product and great service!

Dee Villere
Port Allen, LA

I just wanted to say thank you for the timeliness of my order. The liner arrived in great condition, when you promised, and is quality material.

The pond is holding water and the ducks and swans are happy. Thanks again!

W. Christian Dollahome
Las Cruces, NM

Thanks so much for the great customer service and the quality of your products. I installed the liner and the pump without a hitch! All in a days time, with the help of my three sons. Soon after, my oldest son had his wedding outside next to the pond!

I am already thinking of expanding with another stream and pond next summer, so you will be hearing from me! Again, thanks. It's refreshing to deal with a company that still puts the customer first!

Sue Springer
Broken Arrow, OK